Tag Archives: Delphi

Sayonara Shucet

By. Neil Williamson, President

Shucet - Photo Credit CvillepediaLate yesterday afternoon (3/30), the embattled Elizabeth River Crossings (ERC) named former Virginia Department of Transportation (VDOT) Commissioner Philip Shucet as their new Chief Executive Officer.

Shucet has most recently served as a consultant to VDOT as a facilitator and problem solver for challenging projects including the Route 29 Solutions panels.

Virginia Transportation Secretary Aubrey Layne said in the ERC News Release:

I know Philip personally and am confident he is the right man for the job.

It does not appear everyone in the Transportation Department was as prepared for Shucet’s sayonara as Secretary Layne.  According to VDOT’s Lou Hatter:

The Route 29 Solutions project team will work through VDOT Commissioner Kilpatrick’s office to develop a plan going forward.

While appreciative of the professionalism and speed of Route 29 solutions project management, the Free Enterprise Forum has been a vocal critic of the meeting tactics and lack of true public engagement offered by Shucet’s panel process.  In our 2014 post Shucet’s Charade – A Public Participation Illusion:

The Route 29 Advisory Panel is, perhaps unwittingly, playing a part in a masterfully orchestrated and expertly conducted illusion of public participation where the questions, concerns and opinions of panel members are being denied or actively dismissed. No votes are taken nor consensus measured. All the while the facilitator is complementing the panel for its incredible positive forward momentum.

In our three years of observation, we have grown to appreciate the charming manner in which Shucet manages (some might say manipulates) meetings and their outcomes.  His pioneering (for VDOT) of video streaming meetings promotes transparency but not participation.  By reviewing e-mails and phone calls received, Shucet can color the manner in which the complaint was made and how VDOT, or the contractor handled it.

As a facilitator extraordinaire, he has stayed true to the “Shucet Six” we first identified in 2014:

  1. Control who is in the group. The number of participants and their representative groups selected to provide appearance of balance of perspectives
  2. Control Content, Agenda and Release of Data Controlling when and where data is released allows the facilitator the opportunity to build “proper context”
  3. Reduce/Eliminate Outside Influences. By removing public comment from the meetings and accepting it only online, Shucet insulates the panel’s meetings from being distracted by a boisterous critic [AKA Citizen]
  4. Demurely Dominate Conversation. Shucet’s down home drawl, overzealous compliments and genteel demeanor seem to engage the entire panel in discussion while his voice is most often heard directing the conversation. In addition, strictly limiting the group meeting time to two hours also helps this technique succeed.
  5. Limit Decision Options. While the Route 29 Advisory Panel was supposedly provided nine options to consider in their first meeting, Shucet brought forward just four options to the second meeting as possibly moving forward based on the “Professional Judgment” [note the word opinion was not used] and screening of the Technical Team.
  6. No Voting and Don’t Ask for Consensus. After three years, how many votes have been taken? None. How many times has consensus been “tested”? Never. The closest is when Shucet indicated he saw a number of heads nodding.

None of this is news and it does not change the fact that Shucet has served in this role well.  Personally and professionally I consider Shucet to be an excellent public servant.  That being said, I also believe he and I see the role of the so called “advisory” panels differently.

This morning blogger Jim Bacon applauded Philip Shucet, Transportation’s First Responder:

Bacon’s bottom line: Most people working the interstices between the public and private sectors are usually looking to line their pockets by trading on their relationships. Philip Shucet is a different breed. Not to say that he hasn’t done well for himself as a businessman and consultant in recent years, but he could work anywhere in the country he chooses and probably make a lot more money. Fortunately for the commonwealth, Shucet, who lives in Virginia Beach, has chosen to dedicate much of his career to public service and tackling some of the biggest, stickiest transportation problems. We’re lucky to have him.

Recently, in a conversation with VDOT officials someone asked me if I believe the blue tourism oriented destination signs, that were offered to impacted US29 businesses made a difference during the Rio/US29 interchange construction.

I indicated that while the signs likely did not change anything significant, they were an important step to let the local businesses know VDOT was aware (and listening) to their very real concerns – perhaps such tepid tranquility is the overall goal of these panels as well.

How and who will replace Shucet in the facilitator role is the challenge for the future, for now we say Sayonara Shucet, we wish you fair winds and following seas.

Respectfully Submitted,

 

Neil Williamson, President

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Neil Williamson is the President of The Free Enterprise Forum, a public policy organization covering the City of Charlottesville as well as Albemarle, Greene, Fluvanna, Louisa  and Nelson County.  For more information visit the website www.freeenterpriseforum.org

Photo Credit: Cvillepedia